Do you have a question? Are you experiencing a problem? Please consult the Nyrstar Code of Business Conduct for guidance on how to deal with challenging issues on the work floor.

If you have an issue you want to report, please consult your manager or the compliance department via compliance.officer@nyrstar.com.

If you want to talk to an independent source about concerns at Nyrstar, go or the Speak Up Helpline via www.nyrstar.ethicspoint.com or contact the Helpline by phone:

Australia              1800 451 595

Belgium               0800 71 804

France                 0 805 08 05 72

Netherlands         080 0229341

Switzerland         0800 838 507